LexiFlow Support

Welcome to LexiFlow support. We're here to help you get the most out of your daily vocabulary journey.

Getting Started

New to LexiFlow? Here's how to begin.

Create your profile

Open LexiFlow and follow the on-screen prompts to create your profile and select the language you want to learn.

Choose a word mode

Pick from three modes: Conversational (everyday phrases), Profession (industry-specific vocabulary), or Topic (themed word collections).

Your daily word

Each day, LexiFlow delivers a new word tailored to your chosen mode. You'll get a notification when it's ready to explore.

Features Explained

Everything LexiFlow can do, at a glance.

Daily Word Cards

Each word comes with a definition, example sentence, IPA pronunciation, regional variants, and audio playback so you can hear it spoken aloud.

Quizzes & Spaced Repetition

Smart quizzes reinforce what you've learned by surfacing words at the right intervals to boost long-term retention.

Streaks & Streak Shields

Build a daily learning streak. Miss a day? A Streak Shield protects your streak so you can pick up right where you left off.

Word History

Browse every word you've learned in one place. Great for revisiting and revising past vocabulary.

Real-time Duels (Pro)

Challenge friends to live vocabulary duels and test your skills head-to-head in real time.

Leaderboards (Pro)

Climb the ranks, add friends, and see how your vocabulary stacks up against the LexiFlow community.

Pro & Billing

Plans, pricing, and managing your subscription.

What's included in Pro

Pro unlocks real-time duels, leaderboards, advanced analytics, and an ad-free experience.

48-hour free Pro trial

New users get a 48-hour free trial of Pro. After that, Pro is $9.99/month. You can cancel anytime.

Streak Shields ($0.99 each)

Purchase Streak Shields individually to protect your streak when you miss a day.

Restore purchases

Go to Settings → Restore Purchases to re-sync your Pro subscription or Streak Shields after reinstalling the app or switching devices.

To cancel Pro: Open your iPhone Settings → tap your name → Subscriptions → select LexiFlow → Cancel Subscription.

FAQ

Quick answers to common questions.

Troubleshooting

Running into issues? Try these fixes first.

App won't load or words not generating

Check your internet connection and force-close and reopen the app. If the issue persists, try updating to the latest version from the App Store.

Audio pronunciation not playing

Make sure your phone isn't on silent mode and the volume is up. Check Settings → LexiFlow to confirm audio permissions are enabled.

Duel or leaderboard not updating

Ensure you have a stable internet connection. Log out and back in from Settings. If the problem continues, try reinstalling the app and using Restore Purchases.

Payment or subscription issues

If a payment fails, check your App Store payment method under iPhone Settings → your name → Payment & Shipping. For refund requests, contact Apple Support or reach out to us below.

Contact Us

Can't find what you need? Send us a message and we'll respond within 48 hours.

support@ebonicssolutions.com