We help SMEs, PE-backed companies, and businesses going through acquisitions unify their systems, streamline operations, and scale with confidence. We also build the custom AI-led software and apps your business needs.
Led by experienced IT transformation specialists with director-level expertise
What We Do
Every engagement starts with understanding your business first. Technology is the tool — not the starting point.
Microsoft Dynamics 365
End-to-end implementation, configuration, and adoption of Microsoft Dynamics 365. We align the system to how your business actually operates — not the other way around.
Post-acquisition unification
Rapidly consolidate disparate systems following a merger or acquisition. We de-risk integration timelines and ensure continuity of customer and operational data.
Scalable foundations
Audit, design, and optimise your IT infrastructure for growth. From cloud migration to network architecture, we build resilient environments that scale with your business.
Process to platform
Translate business objectives into digital capability. We help leadership teams move from fragmented tools and manual processes to connected, efficient operations.
Software House
Beyond consulting — we build the software your business needs. Director-led delivery, from concept to launch and beyond.
iOS & Android
We design and build high-performance native and cross-platform mobile applications. Whether it's a customer-facing product or an internal operations tool, we deliver apps that work seamlessly across devices.
Scalable & responsive
From complex SaaS platforms to client portals and internal dashboards, we build modern web applications that are fast, secure, and built to scale with your business.
Bespoke solutions
Off-the-shelf software rarely fits perfectly. We build custom software tailored to your exact workflows — integrating with your existing systems and eliminating the manual workarounds your team relies on today.
User-first design
Great software starts with great design. We deliver intuitive interfaces and interactive prototypes that are validated with real users before a line of production code is written.
Connected ecosystems
We connect your apps and platforms — CRMs, ERPs, payment gateways, third-party APIs — into a single coherent ecosystem, eliminating data silos and manual re-entry.
Long-term partnership
We don't disappear after launch. Our team provides ongoing support, performance monitoring, and iterative improvement to keep your software reliable and evolving.
Have an app idea or a system that needs rebuilding?
We scope projects quickly and give you an honest assessment — no obligation.
Why Ebonics Solutions
Most IT projects fail not because of the technology — but because of misalignment between what the business needs and what gets built.
We bridge that gap. Our process starts with your business objectives and works backwards to the right technology solution — not the other way around.
Our experience includes delivering
"The system should serve the business. We make sure it does."
You work directly with senior practitioners — not account managers or junior consultants. Every engagement benefits from hands-on leadership and accountable delivery.
We don't apply pre-packaged frameworks. Every solution is designed around your specific processes, goals, and constraints.
We move quickly without cutting corners. Our approach prioritises early wins and a clear path to scale — so you see results without months of analysis paralysis.
Our recommendations are based on what's right for your business. We're not incentivised by license sales or platform commitments.
Results
Sector
Private Equity / Manufacturing
Situation
A PE-backed manufacturer had acquired three businesses over 18 months. Each entity ran separate CRM instances with no shared data model, resulting in conflicting reporting and duplicated customer records.
Outcome
Unified all three entities onto a single Dynamics 365 environment within 90 days. Sales leadership gained a consolidated pipeline view for the first time.
90-day unification
Sector
Professional Services
Situation
A mid-market consultancy was managing client relationships across email, spreadsheets, and an outdated CRM. Forecasting was done manually, and board reports took three days to compile each month.
Outcome
Implemented a structured Dynamics 365 environment aligned to their actual sales process. Board reporting was automated and reduced to under two hours.
Reporting cut from 3 days to 2 hours
Sector
Financial Services
Situation
A financial advisory firm was preparing for a significant platform migration following regulatory changes. The existing system held 10 years of client data with no clear migration path.
Outcome
Delivered a phased migration strategy with zero data loss and minimal business disruption. The new environment met compliance requirements from day one.
Zero-disruption migration
How We Work
We start by understanding your business, not your technology. Stakeholder interviews, system audits, and process mapping to identify where the real problems are.
We design the right solution for your context — configuration decisions, integration architecture, and an adoption strategy that accounts for how your teams actually work.
Hands-on implementation with structured change management. We stay involved until your team is confident and the system is embedded in daily operations.
The Person Behind It
Jeffrey is a senior CRM and IT consultant with deep expertise in Microsoft Dynamics 365 and enterprise systems integration. He founded Ebonics Solutions to provide the kind of independent, senior-led advisory that mid-market and PE-backed businesses rarely get — clear thinking before expensive action.
With experience spanning complex M&A integrations, CRM consolidations, and multi-stakeholder alignment, Jeffrey brings both the commercial and technical perspective to every engagement. He works directly with CIOs, operations leads, and private equity partners to ensure decisions are made with full visibility — not just vendor confidence.
Connect on LinkedInGet In Touch
Book a no-obligation consultation. We'll review your current environment and tell you honestly what we see — and what we'd do about it.
Direct contact
Sales@ebonicsSolutions.com